OOPS! Learning from Surprise at Netflix

ACM TechTalks
1

Title: OOPS! Learning from Surprise at Netflix
Date: Wednesday, February 5, 2020 12PM ET/9AM PT
Duration: 1 hour

Speaker: Lorin Hochstein, Senior Software Engineer at Netflix

Resources:
Tech Talk Registration
Chaos Engineering (O’Reilly Book, Free for ACM Members)
Learning Chaos Engineering (O’Reilly Book, Free for ACM Members)
Site Reliability Engineering (O’Reilly Book, Free for ACM Members)
Project Reliability Engineering: Pro Skills for Next Level Maker Projects (Skillsoft Book, Free for ACM Members)
Analytic Methods in Systems and Software Testing (Skillsoft Book, Free for ACM Members)
The Comparison of Software Reliability Assessment Models (Science Direct Journal Article, Free for ACM Members)

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Please address (in the talk) any resistance to reporting. E.G., I can imagine some people either thinking it’s a waste of time to report a small incident or that they don’t want to report / publicize a possible mistake on their part.
Thanks